This was the worst airport that I have ever visited... There is one person who is very disrespectful and every time I go to Chico airport, He ruins my day... Everyone is very nice except this one guy... The airport should keep this problem in their mind..
Totally disappointed with the United Airlines customer service. The supervisor (Craig I think) was a total jerk with us. We were there at 5:30 am waiting for the flight, and charged us $40 for our luggage because out final destination is another country, and we were also carrying a big box with a bike, but they didn't charge us anything for that, which is totally ok. But they did something wrong and we couldn't get on the plane and made us wait for the next flight until 6 pm. When we showed up there at 6 pm, they charged us $140! Just because the rules "said so", which is insane because in the morning they only made us pay $40. So obviously we were arguing with the supervisor, but he was a total jerk with us. After this experience, I'm never gonna fly out of Chico again, I'll choose either Sacramento or San Francisco.
I used to fly out of this airport at least ten times a year. However, with the DRASTIC decline in customer service (specifically Craig) in the past year, I refuse to utilize this airport. I refuse to patronize a business that permits their staff to scream and belittle their patrons prior to a scheduled flight. The unprofessionalism displayed at this airport is shocking. What isn't so shocking is that the fact that Skywest Airlines is pulling out due to an "unprofitable route." Wise up Skywest and look at the staff that has been running this airport zoo.
It's an airport. Very small and expensive to fly from. Easier to go into Sac for a flight. Does have a car rental place (Hertz).
I have rented a few vehicles from this airport and I like their private strip for going on a quick flight around chico. I enjoyed the museum as well.
Chico Municipal Airport is a US Airport based in Chico, California. Chico Municipal Airport is located at 150 Airpark Blvd, Chico, CA 95973, USA.
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