The water shower is shared, whenever the neighbor took a shower, my water turn super hot. I got a skin born because of that. The maintenance took over two months to check the issue. It took them five minutes to decide that there was nothing wrong with the water, yet here I'm with hospital bills. I let them know that I'm willing to renew the lease and still got charged with 30 day notice fee. My bathroom door broke and took them 2 weeks to send someone. All the promises they said went in vain. I recommend you to leave under bridge than deal with them. Really bad business and the communication horrible. If there is a 0 star, I would be more than glad to rate them that
All the reviews are from this business are fakes
This is the worst Real estate I have dealt with by far
We lived at a Sheraton property (foothill Manor) for three years and never had any issues. The properties and grounds we're well maintained and maintenance requests were handled in a timely manner. Pay your rent on time and be a good resident and you will not have any problems with this company.
They tried to charge us $2,000 for repainting the house. Looking into the California Renters Rights when you live at a place for over 2 years they aren't allowed to charge you anything for the repainting of the house. They ended up removing this charge after we copied and pasted the law, but I assume they try and get everyone to pay it.
Sheraton Real Estate is a terrible company. They will keep every penny of your deposit and even charge you more money when they send you a bill for bogus and bloated charges.
These high ratings are not real. These people are crooks. I lived there just under two years and it wasn't too bad, until I moved out and they drummed up enough bogus charges to attempt to keep my entire deposit. I've been fighting with them for six weeks and it appears I will have to take them to court. Cher's follow up is terrible (her title is Director of Resident Relations). Her assistant Brittney helps her dodge phones calls and tells people she is out of the office even when she is there.
Look at all the real reviews on Yelp.
they gave me an apartment that is not in a good condition to live in.
PS - I just read a lot of the positive reviews and it's pathetic how obvious it is that they are fake. Most are by "A Google User" and specifically point out how great Cher is and how smooth moving out was, no issues with my security deposit at all, etc. Maybe Cher can't follow up well because she was too busy writing bogus positive reviews trying to save her job.
Beware this company is going to try and steal your money.
All of these 4 star reviews are fake.
If you're backed into a corner and have to live there for some reason, document everything and take pictures of everything when you move in and out or I assure you they will do everything they can to keep your deposit.
Go to the yelp page for real reviews of this company.
This is the worst real estate. They are gonna charge for everything and they provide a worst customer service. They only try to convince you with a good service before any agreement but after that they are the worst. The manager Larry Ruby who never shows the face because he is a big coward and the assistant Cher Sonday are always trying to avoid any complaint that you have. Be careful with them.
Sheraton Real Estate Management is a US Real Estate Agency based in Chico, California. Sheraton Real Estate Management is located at 1166 E Lassen Ave, Chico, CA 95973, USA.
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