Very scary place to leave a dog out. They were pretty good three years ago but something changed and there are way more animals. It's a madhouse. Takes to long, doesn't feel safe to me or my dog and the work is ok. Pricing went up too. We use a smaller, quieter groomer now who is skilled and pretty quick.
Everyone is so helpful and knowledgeable about products. Kids love all the live animals - adoptable cats and groomers hard at work. Fun visit every time!
I took my small dog in this morning for a nail trim and file. It seemed busy but they were able to squeeze us in. It was quick. The gal handed me my dog and as I got to my car, I looked down and saw blood dripping onto the ground and my pants. She had clipped a nail all the way to the quick. I do know accidents happen, but she said NOTHING. I walked back with my injured and bleeding dog to get some help. She never said she was sorry! One of the other staff members was just as upset as I, but not the gal that did the damage. I won’t be going back. As I said, accidents happen but not letting the customer know what happened is wrong.
They have a great selection but their prices are quite High. We bought eight fish from there and half of them died within the first 48 hours. Not a great place for fish but if you're looking for something unusual like really good dog food it is definitely the place to go. They also have a very friendly staff.
Pretty tidy store. I can usually find all of my pet needs here though the prices are high. The employees are pretty nice. Checkout seems to take forever; there is no hustle or concern for the customers time.
Petsmart is a US Store based in Chico, California. Petsmart is located at 2019 Forest Ave, Chico, CA 95928, USA.
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