I'll summarize... there are some really great guys working here...BUT, don't ever service your bike here. The service manager is incredibly dishonest and to put it bluntly, he's a snake that will take you for whatever he can get. I did a motor and cam swap and they charged me 15 hours labor ($1,500). I got my bike back and there was break fluid all over my tank and the manager tried denying it was their fault. He paid to have it "buffed" but the damage is still there and the tank ruined. 2 days later a valve broke in the motor they installed and of course all the blame was on me... I finally decided to take my bike to Freeman's Choppers in Chico. They performed literally the exact same job (motor and cam swap) and it was only $600!!! If you live in Chico or you are here and need your harley serviced, i strongly recommend staying away from this dealership and going to Freemans. The guy who owns Freemans name is Will and he was incredibly helpful, knowledgeable, and honest the whole way through. My bike was also completed in less than a week! If i could give five stars to everyone else other than the service dept i would for SSHD i would. Unfortunately, google reviews won't allow me to do that so one start it is!
Always checking out their new inventory. Real friendly and knowledgeable staff.
Harley Davidson dealership. Friendly modern upbeat HD. Dealership. no pressure sales with nice selection of motorcycles and accessories. fun to browse and take a test ride.
The people are friendly and the prices are good for a Harley shop
On our way down to Hollister, CA from Southern OR for the weekend we broke down and got a flat tire in not only the hottest part of town but during the hottest part of the day. Called this shop and let them know what was going on and they were so helpful. Had our bike towed there for repair/tire replacement. I've had the pleasure of working with Steve (over the phone) in the service department a few months back when I purchased a part for my husbands bike and he was beyond helpful and willing to accommodate our needs to get the part shipped up to OR. Since our bike happened to break down in close proximity to their shop I got to meet Steve in person and his service was just as pleasant in person as on the phone. He and all the folks in the service department took excellent care of us, got us back on the road, took into consideration we were out of town and traveling and our safety was their # 1 concern. From the moment we arrived to the moment we left we were taken care of, treated well and never felt taken advantage of. Sandy was an absolute doll inside offered us water and snacks knowing we had been stuck on the side of the road broken down. I would recommend this shop to anyone, whether it's for repairs or for sales! Their entire staff are the type of people you enjoy doing business with :-)
Sierra Steel Harley Davidson is a US Store based in Chico, California. Sierra Steel Harley Davidson is located at 1501 Mangrove Ave, Chico, CA 95926, USA.
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