Great customer service in store. Poor poor poor customer service when they think you are out of the store.
My experience at campus bikes was a pleasure. Tyler, or Taylor..... was very helpful and thorough. My bike works great and I will be back.thanks guys!!
Great shop! Great staff, very knowledgeable. Good prices and friendly service. Highly recommended!
I will no longer do business with them. I will however go to their main competitor Cyclesport as they are only 500 feet away.
I bought a bike here years ago and had a good experience then. But recently I came in to have some work done on my bike and I was pretty turned off by the personality of the guy working. I'm a grown-ass woman, I'm in my 30s, and being called "kiddo" is pretty flipping annoying from some middle aged guy who should really know better.
The staff is good with customers coming in from out of town. Will add more once I get a better experince threw their store.
I went to Campus Bicycles today to buy a new chain for my road bike and explore the idea of getting new tires, pedals, grips ect. They said it would be an hour or so to put on the new chain and that they would text me when it was ready! (Great!) I headed back after about 30 minutes because I wanted to get new pedals, shoes, shorts and tires for riding around town.They didn't know I was in the store and they were dogging every part of my bike while they were fixing it up for me. They were stating that "I was buying an overpriced chain and they could get it for way cheaper." They dogged my pedals, grips and pretty much everything about my bike. (They did however say that it was light, which I guess is good.) :) They finally noticed I was in the store and they got a little red. Upon checkout I jokingly asked if she liked my pedals. She apologized, but did not offer me a discount for their poor customer service.
Otherwise, the work was completed satisfactorily and ahead of schedule, so that was good. People skills, though. You know?
Campus Bicycles is a US Bicycle Store based in Chico, California. Campus Bicycles is located at 247 Main St, Chico, CA 95928, USA.
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