If I actually had a choice of who I could see due to a small network with my insurance, I would go somewhere else in a heartbeat. I hope someone who actually has any authority to change this reads this. Because you have one pissed off patient who is just trying to feel better.
Plan on cancelling half your day, because their concept of scheduling and yours are going to be completely different. Three times in a row I have waited over 45 minutes (I’m on minute 57 as I type this) to be even called back. I understand it’s not up to the front desk staff how the doctor resolves his poor time management skills, but at least have some compassion for other people’s time. This would be forgivable if the doctor spent more than 5 minutes with you, but it’s hard to feel comfortable getting all your questions answered and feel like you’re not just another dollar sign. Please guys, treat your patients with some respect. Respect my time, respect the money they might be losing by taking off work. Respect the fact that you are a hospital based clinic and as such your contracted rates are astronomical. Respect the fact that since I am paying you hundreds of dollars of my hard earned money that I expect more than being ignored.
Excellent bedside manner, excellent skills, my scar is barely visible. thank you.
Enloe Ear Nose Throat is a US Doctor based in Chico, California. Enloe Ear Nose Throat is located at 135 Mission Ranch Blvd, Chico, CA 95926, USA.
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