I don't know about anyone else, but I sure don't ever want to walk into a place again that treats a person like that, because you give them feedback as a customer, as that is essential for a business to know type information, so they can better please the customer.
Anyway, this was my encounter, I would never want anyone else to go through, as it totally devastated me on an emotional level and as a customer.
Absolute, excellent service! Carol was amazing my with scared Pug. It was incredible the amount of hair that she removed, I was amazed, and has TRULY helped with chronic shedding!
I have had a couple of encounters were I left a message to make an appointment, because I wasn't able to get them on the phone, due to their inconsistent business hours, only to not be called back. Also, because I had been frustrated about the way the business wasn't operated in the professional manner I am so use to, when I left one of those voice messages, I had recommended in a frustrated tone, that they ought to be open up until when they say they are. After I voiced my customer feedback, I felt that I was treated very poorly and in a very unprofessional manner. The way I felt I was being treated was not as a customer, but as an abused employee. My dog was supposed to be put in a towel, so her nails could be clipped, but instead I was told that if I didn't listen and hold my dog instead, I could take a walk down the road. I felt this was very uncalled for, unprofessional, and to the least very rude and done in a way that was very provoking. My dog was called names like crazy and wacko.
I really cant recommend this business to anyone who has a dog that just needs its nails clipped. I felt that I was treated in a way that really left a very sad and bad taste in my mouth. If you don't mind a place that has very inconsistent business hours, and that you really have to work around, not them working around you, then you may be satisfied here.
I highly recommend this Company, 5+ stars!!!
All of this attitude this whole time was coming from the owner, she was the one treating me this way. I said to her you were supposed to put her in a towel (This was already spoken about doing the day before with no hesitation on her part), and she said I am not taking your crap, I don't have time for this, you hold her, or take a walk! I was very devastated, and deeply hurt by the way she treated me and naming calling my dog.
Dreadfull Dog is a US Point Of Interest based in Chico, California. Dreadfull Dog is located at 2991 Esplanade, Chico, CA 95973, USA.
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