Staff were very nice. Rooms needed better cleaning and updates. Walls were dirty. Sheets dirty. Old room keys left in room. Floors dirty. Breakfast was very basic.
It's ok to sleep there is not noise, the AC cool too, but about the hotel the carpets are really dirty we were 4 I asked for 2 more bath towels they gave me but the next day they put me 2 again. Also we found spidersin the room. I think I'm not going to comeback.
The first room I got was not clean, the floor hadn't been vacuumed, the tables and cups were dirty, and the hand towel was not clean. It felt like I walked into an occupied room. When we complained we got upgraded to a suited that was cleaner but still not great. The furniture was funky, and the couch was broken. Once sun went down it was loud, there was people fighting outside. It was not the relaxing getaway I was hoping for. I gave it two stars because the guy at the front desk upgraded our room without hesitation. We don't plan on staying here ever again.
Couldn't get the TV to work and towels were wet (don't know why ) no answer from front desk. I had to go down and could not get fresh towels, sad
Good place if you just need a nap loud people stay hear don't expect to sleep in
Heritage Inn Express is a US Lodging based in Chico, California. Heritage Inn Express is located at 725 Broadway St, Chico, CA 95928, USA.
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