My mother in law bought a new car from there it had 22 miles on it. The car has been in the shop five times in five weeks. The service people also tried blaming her for the issue and have not been helpful or that nice to her. I would not buy a car from here definitely go some where else. She regrets having any dealings with Witmeier.
DO NOT COME HERE FOR SERVICE!
We were traveling and got a flat. I called the dealer because no one else could get that tire size for 4-5 days. Whittmeier said they would have it at 10 am the next day. I called a 12 noon the next day and was told they had the tire and had made a 1:30 appointment for me.' I arrived early. They took the car and my information. I waited for about one hour. I watched Joe the service writer leave and drive away. A mechanic came in and told the cashier about the problem. ( I was sitting close but she did not apparently think I heard). She said that Joe was gone and that "he will just have to wait another 40 minutes". When Joe finally returned, I saw them get together and talk. They came over and told me that they had ordered the wrong tire and they could have the correct tire tomorrow. They had not even taken my tire off yet. They left me two hours until 3:30 before telling me. It takes two minutes to check a tire size and 10 minutes to change a tire. Please do not use this dealership!!!!!
If I could give negative stars I would. I would never recommend anyone buying a car here. They had changed the person that was helping me three different times, every single one of them knew I was there to lease a car told me they had a great deal going on and the car was 14,999 that I would need a co signer . I got a co signer who has amazing credit, we got approved and signed all the papers the price had also changed from 14,999 to 19,000. Told me I only got the deal if I bought the car not leased it mind you they all knew I was leasing and told me I was getting it for the cheaper price, and then told me I couldn't leave with the car had to bring in another pay stub but that I was already approved. Came back next day with pay stub and they told me I still couldn't have the car even though I had already signed all the paper work. Don't go here all they do is lie to you. Definitely taking my business to chuck Patterson.
We will be making the drive to Sacramento for our service from here on out. It's worth your time and money to avoid Wittmeier.
Being relatively new to Chico, we brought our Minivan in for its timing belt/water pump service. After paying the bill, I felt pretty confident we had been ripped off. So I called 3 other Honda dealerships in the Sacramento area for estimates, and sure enough, Wittmeier's bill was $400 higher than each of the others. When I came back and showed the Service Manager the estimates from the other Honda dealers, he took down my name and number and said he'd look into our invoice and call me right back. He did call back, and said that there had been "a billing code error" and issued me a refund of $300. There was no apology, just an "explanation" of what had happened, which tells me they are systematic about overcharging and only give you a fair, competitive price when they get called out on it. Incidentally, we paid $67 for a lube, oil, and filter service (which includes topping off fluids), and when we picked up the van, there was no windshield washer fluid. After giving them close to $2000 to service our van, they overlooked adding $.50 of windshield fluid? Really?
Lynton at Honda service is beyond arrogant and thinks he is God's gift to the world. In need of a new car in the very near future and I will not shop wittmeier due to their service staff.
Wittmeier Auto Center is a US Car Dealer based in Chico, California. Wittmeier Auto Center is located at 2288 Forest Ave, Chico, CA 95928, USA.
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